Little or no heat
Note whether the system starts, whether air moves through the vents and whether the issue affects every room. Identify the equipment type if you know it.

HVAC Select / Home heating
No heat, cold airflow or a system that keeps shutting off? Choose your issue and explore the next steps for a heating service request.
Photo: Wtshymanski / Sources & licenses
Your next step
Choose the closest match for relevant information about your service request.
No appointment is requested here.
The equipment type matters: a furnace, a boiler and a heat pump need different service conversations. Start with what heats your home and how the problem presents.
Use an accessible model label, owner manual or previous invoice. Tell the provider whether the home uses vents, radiators or another heat distribution system, and identify the fuel if known. A booking described simply as heater repair can leave out information the technician needs. Ask specifically whether the provider services that equipment and whether the visit includes its controls.
Useful observations include which rooms are affected, whether the system starts and stops repeatedly, and any message on the normal thermostat display. Record when the issue began and whether there was a recent service visit. Avoid opening equipment or bypassing controls to collect information. If you cannot identify the system, say so and ask which accessible information would help.
Ask which fault was found, what the proposed work includes and whether the provider needs to return with parts. Request written terms for the repair and any follow-up visit. For a replacement recommendation, ask for a separate proposal so you can distinguish restoration of the current system from a change to the home heating system.
Start with the details
Note whether the system starts, whether air moves through the vents and whether the issue affects every room. Identify the equipment type if you know it.
Tell the provider about repeated starts and stops and any error code visible on the normal display. Do not bypass safety controls.
Ask whether the provider works on your furnace or heat-pump model. Describe access to the unit and discuss appointment availability directly.
Confirm that the provider handles your heating equipment and fuel type. Ask about diagnostic charges and a written repair estimate. This website does not provide emergency response.
Local service information
Local referral availability has not yet been confirmed.
Before the appointment
Equipment type, fuel if known, vents or radiators.
When heat last worked normally and rooms affected.
Provider experience with your system and property access.
Diagnosis, written scope and return-visit conditions.
Make an informed decision