Replacing an existing system
Collect the model, approximate age and recent repair history. Explain whether the current system struggles in particular rooms.
HVAC Select / System replacement
HVAC installation
Replacing an AC, furnace or heat pump? Choose your project and compare equipment, installation scope and written proposals.
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What do you need help with?
Choose the closest match for relevant information about your service request.
No appointment is requested here.
An installation proposal should explain the equipment, the work in your home and the handover. Comparing model names alone leaves important differences out.
A home assessment comes before equipment selection
Ask how the installer evaluated the home, including uncomfortable rooms and any planned changes to the space. ENERGY STAR recommends a home evaluation and appropriate sizing. Ask for the basis of the proposed capacity instead of assuming the old system label is the answer. Include additions or rooms that have changed use in the conversation.
Define the installation boundary
A proposal can cover equipment replacement only or include changes to ducts, controls, wiring, drainage and equipment supports. Ask the provider to identify the included work, exclusions and responsibility for any required permits. Discuss access and removal of the existing equipment. For a multi-unit home, specify which equipment serves your residence and who can authorize work on shared components.
Plan the handover before the job starts
Request model numbers, warranty information, the planned schedule and the process for changes to the work. Ask what commissioning records, operating instructions and maintenance guidance you will receive. Clarify who handles product registration and what to do if a room remains uncomfortable after installation. Keep the proposal, completion records and invoice together.
Start with the details
Prepare for the right conversation.
Comparing equipment options
Ask the installer to assess the home's needs instead of choosing capacity from the old label alone. Discuss compatible indoor and outdoor components.
Understanding the proposal
Request an itemized written scope covering equipment, labor, removal, permits where needed and warranty terms. Confirm what is excluded.
Understand the scope.
Installation costs and timing depend on equipment, site conditions and the provider. No prices, financing approval, rebates or energy savings are promised on this page.
Before you agree to work
- Ask whether the provider services your system.
- Confirm diagnostic or visit fees.
- Request a written estimate and scope.
- Verify required license and insurance.
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Before the appointment
Your service conversation, prepared.
01
The home
Rooms to be served, comfort problems and planned changes.
02
The design
Proposed equipment, capacity selection and controls.
03
The work
Installation, removal, related trades and project approvals.
04
The handover
Completion records, instructions and warranty documents.
Make an informed decision