State homeowner resources
Describe heating and cooling as one connected system.
Many Kentucky homes pair a furnace with central air through the same ductwork. Say which part is failing, where the equipment sits and whether the home has been renovated since the system was installed.
Start with the city guide below, then choose repair, installation or maintenance. Your equipment and the work you need determine the questions to ask before arranging a visit.
Official state resource
Use the official resource to research provider credentials and consumer information. Confirm the requirements for the specific work and address with the appropriate authority.
Visit the official resourceKentucky licenses HVAC work through the Department of Housing, Buildings and Construction. Use its resources to research the business named on an estimate and keep the result with the proposal. Ask which local permit the project needs; the state reference does not settle every requirement for a particular address.
In a typical split system the furnace blower also moves the cooled air. A cooling complaint can therefore involve indoor equipment, and a furnace replacement can affect the air conditioner it serves. Ask each bidder to explain which components stay and how the new and retained parts work together.
City guides
Many Louisville homes heat with a furnace and cool with central air that shares the same blower and ducts. Say which mode is failing, where the furnace or air handler sits and whether the home has a finished basement. Mention how humid rooms feel in summer, since dampness and temperature are separate observations worth reporting.
A location guide does not establish statewide service coverage. The provider must confirm the actual service address, ZIP code, equipment and requested work before an appointment can be arranged.
Make an informed decision