State homeowner resources
Start with cooling performance and the rooms affected.
For equipment on a roof or behind a secured gate, describe access when arranging a visit. For replacement, explain any addition or enclosure that has changed the space being conditioned.
Start with the city guide below, then choose repair, installation or maintenance. Your equipment and the work you need determine the questions to ask before arranging a visit.
Official state resource
Use the official resource to research provider credentials and consumer information. Confirm the requirements for the specific work and address with the appropriate authority.
Visit the official resourceUse the Arizona ROC resource to research the contractor name or number supplied by a bidder. Keep the lookup result with the written proposal so you can compare the business identity, scope and contracting party. A license reference on an advertisement does not explain who will perform your particular installation or repair.
Where a home has roof equipment or a restricted side yard, discuss access with the business rather than inspecting it yourself. Replacement bids should identify delivery and removal arrangements as well as the components being installed. The Phoenix pages below separate repair observations from installation planning and ongoing-care questions.
City guides
Separate a system that never reaches the requested temperature from a single room that becomes uncomfortable later in the day. Describe when each problem appears and which thermostat controls the affected space. For a property with more than one unit, identify the system using service records rather than inspecting inaccessible equipment.
A location guide does not establish statewide service coverage. The provider must confirm the actual service address, ZIP code, equipment and requested work before an appointment can be arranged.
Make an informed decision